111bet tv Privacy Policy

1. Introduction and Scope

111bet tv is an online gaming and sports betting platform operated for users in Bangladesh. When you visit our website, create an account, make a deposit, play games, or use any of our services, we collect certain information. This policy explains what types of information we collect, how it is used, and what your rights are.

This policy may change from time to time. If there are any significant changes, we will notify you via your registered email or through the platform. We recommend reviewing this page regularly.

2. Information We Collect

2.1 Registration and Identity Information

When you create an account, the information we collect includes:

• Full name and date of birth (to verify age 21+)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or passport number (if required for identity verification)

2.2 Financial Information

We keep transaction records to process deposits and withdrawals. We process payments via bKash, Nagad, Rocket, and bank transfer. Payment method credentials (such as PIN or OTP) are never stored on our servers — these are verified directly through the relevant payment service provider.

2.3 Technical and Usage Information

When you use the site, some technical information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time of site access, pages visited, and session duration
• Referrer URL (where you came from before visiting the site)

2.4 Communication Information

If you contact us via live chat or email, we retain records of those conversations. This is used to improve service quality and assist with future enquiries.

3. Purpose of Data Use

111bet tv uses collected information for the following purposes:

• To create, verify, and manage accounts
• To process deposit and withdrawal transactions
• To prevent fraud, money laundering, and unauthorised access
• To verify age and enforce the 21+ restriction
• To provide technical support at your request
• To manage bonuses and promotional offers
• To improve the overall security and performance of the platform
• To comply with legal obligations and resolve disputes

We do not use your personal information for marketing or third-party promotions without your consent.

4. Data Security Measures

111bet tv uses industry-standard technology to protect your information. All our connections are secured with SSL encryption, preventing third parties from intercepting communication between your browser and our servers.

Sensitive information is stored in encrypted form at the server level. Our staff can access personal data only when necessary and based on defined authorisation. Internal data protection policies are strictly followed and regular security reviews are conducted.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored in your browser. They are used to ensure the normal functioning of the site and to improve the user experience.

5.2 Cookies We Use

• Essential cookies: Required to maintain login sessions and security; the site will not function properly without them.
• Analytical cookies: Used to understand how users navigate the site — this information is collected anonymously and in aggregate form.
• Preference cookies: Used to remember language, theme, or other user-defined preferences.

You can control cookie acceptance by changing your browser settings. However, disabling essential cookies may affect some site functionality.

6. Sharing Information with Third Parties

111bet tv never sells your personal information to third parties. However, limited sharing may occur in the following situations:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant service provider.
• Game software providers: Minimal technical information may be shared with the relevant software company to deliver gaming services.
• Legal authorities: Information may be disclosed under a judicial order or legal obligation.
• Security services: When working with specialist firms for fraud detection and cybersecurity.

Third parties who receive information in these cases are obliged to use it only for the specified purpose, and we have privacy agreements in place with them.

7. Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period for legal obligations, dispute resolution, or fraud investigations.

Financial transaction records are generally retained for a longer period, as they may fall under anti-money laundering regulations and tax laws. For requests to delete specific data, we will cooperate as much as possible within legal limits.

8. Protection of Minors

111bet tv strictly enforces a 21+ age policy. We do not knowingly collect information from or provide services to anyone under 21. If an account holder is identified as a minor, that account will be suspended immediately and the associated information will be deleted. Visit our Responsible Gaming section for detailed guidance on minor protection and healthy gaming habits.

9. Your Rights

As a 111bet tv user, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that your information be deleted.
• Right to object to processing: You may object to the use of your information for marketing purposes.
• Right to data portability: In some cases, you may request your information in a structured format.

To exercise these rights, contact our support team via live chat or email. We provide assistance in both Bengali and English. To learn more about us, visit our About Us page.

10. Response to Security Breaches

If a data breach occurs, we will act promptly and notify affected users as quickly as possible. We will communicate transparently about the nature of the incident, the type of information affected, and the steps we have taken. We will also strengthen technical measures to prevent similar incidents in the future.

11. Links to Third-Party Sites

The 111bet tv platform may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. If you visit an external site, we recommend reading that site's privacy policy separately.

12. Changes to This Policy

This privacy policy may be updated due to business needs or legal changes. The date of any change will always be noted at the top of the page. For significant changes, you will be notified via your registered email or through a notice on the site. Continued use of the site after changes indicates that you accept the updated policy.

13. Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact our support team: